Scammed by Global Travel?
I signed up with Global Travel to be an agent.They gave me a 14 day free trial and I tried to cancel once I found out how pricey they were (they were at least hundreds of dollars more on every trip than anyone else).When I called they told me my free trial started when I requested info, not when they acepted my appllication and gave me acess to their web site. They told me they love when people dispute and encourage me to disupute it with my back because they always win. And they will continue to charge me.
What should I do?
Answers & Comments
Verified answer
It would be helpful if you gave us the web site. Lots of sites use names similiar to Global Travel so it could be easy to get a couple of them confused.
I did type just Global Travel into google and looked for Better Business Bureau information and I found this.
http://www.orlando.bbb.org/codbrep.html?ID=1000088...
I think you should consult with the BBB. Remember if you mail anything to anyone, pay extra and get the signature confirmation so you can prove when the letter was delivered and who received it. Some businesses will claim you never sent them anything when they realize you can prove you sent the letter.
The 14 day free trial sounds a bit on the fishy side. Some companies tried something like that when they would say that there was a 30 day trial period when person could return whatever they purchased and get all their money back. What the company did not tell them is that the 30 days included the time it took for the customer to receive the product.
You may want to check with the Attorney General in your state and also in the state where the company is set up.
Call the Attorney General's office in your home state and the company's home state. Ask for Consumer Affairs. Tell them about your problem and ask about their procedure for filing a formal complaint. They will usually not intervene on behalf of the consumer, but they will act if they suspect fraud or some other illegal behavior.
Also, see if they are registered with the Better Business Bureau. If they are, ask them what their procedure is for lodging a formal complaint. You can also file a complaint online at http://www.bbb.org./
If you paid them anything with a credit card, you can call your credit card company to tell them about your dispute also. They will intervene, sometimes with attorneys, if they believe you did not get what you paid for. In any event, they are very good at giving you an assessment of your case against the company, and if they can't help you, they often can refer you to an agency that can help you.
Hope this helps. Good luck.
Call a television or newspaper and report them and make their lives miserable. Hopefully they don't want their names dragged through the mud, so they will reimburse you.