4gb RAM (2.43GB usable)?

I have windows 7 64-bit OS, 4GB RAM. When I used to look at the "my computer properties" it would say that I had 3.80GB RAM usable. When I looked at it today it said that I only have 2.43GB RAM usable. I have searched for some solutions and they say that updating the BIOS might fix it or to turn off memory remapping, I don't know how to do those two things. Any ideas would be very helpful.

Update:

I don't think its because of background programs because the system is saying that out of 4GB RAM that is installed I can only use 2.43GB of it. I updated the BIOS and hasn't changed anything.

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