Verified answer

Download it via PC onto a USB stick and update the PS3 via USB.

Make sure a controller is plugged into the PS3 when you do the update.

Unfortunately, there are hardware issues that will trigger this code. The PS3 will require service (meaning it needs to be opened up) if that's the case. I'm told that a disconnection of a cable or cables related to the Bluetooth or Wi-Fi inside the PS3 will trigger this code sometimes.

Updating to older firmware is not possible, so it won't fix your problem.

I'm am personally a PC gamer but I look at each system without a biased opinion. So lets go. Both systems have similar graphics and play in HD. The PS3 has free internet and more system exclusive games such as Uncharted and Infamous. Now you can find some great deals on Xbox now and if you are ok with spending a few bucks a month you will get more stable internet than the PS3 but you will also get adds on your dashboard. Now I find the younger community to be worse on the Xbox because the spoiled children aren't paying for live, there parents are. The community can be just as bad on ps3 but you cant really control that. The only Xbox exclusive games I can think of are Gears of War and Halo, which personally I'm not a big fan of. That wasn't such a great review but i'm getting tired of typing. Anyway if you like Halo and are willing to spend some extra bucks for more stable servers than I would go for an Xbox however if you don't have the money than you really wont be missing out on a whole lot by going with an PS3 it just means maybe a bit of lag or something every once which every server gets anyway so i would say both consoles are neck to neck.(PS3 dos does have better graphics even though its barely noticeable. And PS3 hasn't gotten any of the Skyrim dlc and i don't know if they will.) 2 useless facts for the day anyway which ever one you go with just know that the competitor isn't all that different.