I just got an HP Pavilion this week. It came with the mcafee software. I tried to download the newest adobe so I could watch videos. I got this error message that said "potential unwanted program blocked" and the options are "Remove" and "Allow". I hit remove first but then I hit allow because I actually kinda wanted to download adobe. It never ended up downloading and these bizarre programs are now stuck on my computer (including this camera thing that starts filming me). The "potentially unwanted program blocked" message never stops coming up. When I hit Remove it pops up again 5 seconds later. Occasionally it will say that it quarantined a Trojan on my computer and I checked the mcafee security history and it says 13 Trojans were stopped. But the problem Isn't fixed.
How do I solve this? if you know what to do try to speak as detailed and non-confusing as possible because I know nothing about computers.
Answers & Comments
2
McAfee is a pain in all our arses. It tries it really does but ends up so far from the mark its unreal. It tends to give a lot of false positives.
Generally McAfee and Norton are the ones we try to stay away from. They are better than nothing...marginally but don't actually do that great a job. Firstly disable McAfee. You don't need to uninstall it just turn it off for a bit so it doesn't interfere with the download and download Malwarebytes. You can get that here: https://www.malwarebytes.org/lp/lp4/02_r/?gclid=CJ... Scroll down and download the free version its the grey button on your right.
Run that and do a full scan, allow it to remove anything it finds. Now you can turn McAfee back on. Malwarebytes isn't an active antivirus it only runs when you run it so it shouldn't interfere with McAfee at all. You might wish to take McAfee off completely and get a better Antivirus program, I've heard good things about Kaspersky or if you want a free one, ZoneAlarm is brilliant.
Adobe will install the Ask Toolbar or Google Chrome/
Imagine that, McAfee actually detecting a PUP which it is also
What you have is a 30 day trial.
Flash Players enable video's to run, not adobe
Your going to need some pretty good firepower to get all that out and straightened ouT
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http://vmsar.wordpress.com/basic-malware-removal-g...
Personally, I think the page you met was a typical fakealert: such fake pop-up would lead to the install of downware or foistware. Then, follow your McAfee, clean PUPs under safe mode, scan your computer later.