I have a tojan virus on my pc. I have tried to delete it/ quarentine it but am unable to do so. Can anyone recommend any programs i can download to delete it . Thanks!
Normally your malware programs will delete these beasts. If this is not the case you should be aware that a lot of viruses, spyware & adware are designed to sit in RAM, the registry and System Restore and because of this will return even after deleting or re-booting. Removing can be a little time consuming but thankfully not impossible. Yes there are many sites offering solutions to removal but why not do the obvious yourself?
First of all you must turn off System Restore. This can be achieved by going to ‘Start’ > ‘My Computer’ > ‘Properties’ > Open the ‘System Restore’ tab then enable “Turn off system restore on all drives” > click apply > click ok.
It is now best to re-boot your computer in Safe Mode – (achieved by pressing F8 continually during boot up) this should clear out the malware in RAM and the registry.
You must now run your anti virus and anti spyware and anti adware software and delete or quarantine any viruses or spies found.
Re-boot your computer in normal mode and complete another virus check. If all comes back clean don’t forget to turn on System Restore.
Some typical examples of free downloads for keeping your system clean are:
Scan again and try and attempt removal in safe mode.
In general, Windows does not allow the deletion of files when they are in use. However, Safe Mode will only load a minimum amount of drivers and services to run Windows, giving removal a better chance. Scan again and attempt to delete while your computer is in safe mode.
To access Safe Mode, reboot then repeatedly press the F8 key at the first screen. The screen will look strange, but don't panic. This is normal in Safe Mode.
When finished removing that pest, reboot again to return to normal mode.
Go to www.trend.com . Once there look for housecall and scan your puter. It will clean the trojan for you and if it can't it will tell you where it is, so you can take it out yourself. Make sure when done to empty your recycle bin.
Answers & Comments
Verified answer
Normally your malware programs will delete these beasts. If this is not the case you should be aware that a lot of viruses, spyware & adware are designed to sit in RAM, the registry and System Restore and because of this will return even after deleting or re-booting. Removing can be a little time consuming but thankfully not impossible. Yes there are many sites offering solutions to removal but why not do the obvious yourself?
First of all you must turn off System Restore. This can be achieved by going to ‘Start’ > ‘My Computer’ > ‘Properties’ > Open the ‘System Restore’ tab then enable “Turn off system restore on all drives” > click apply > click ok.
It is now best to re-boot your computer in Safe Mode – (achieved by pressing F8 continually during boot up) this should clear out the malware in RAM and the registry.
You must now run your anti virus and anti spyware and anti adware software and delete or quarantine any viruses or spies found.
Re-boot your computer in normal mode and complete another virus check. If all comes back clean don’t forget to turn on System Restore.
Some typical examples of free downloads for keeping your system clean are:
http://www.emsisoft.com/en/software/free/
http://free.grisoft.com/doc/5390/us/frt/0
http://www.lavasoft.com/products/ad_aware_free.php...
Also free Zone Alarm Firewall:
http://www.download.com/3000-2092-10039884.html
WDW
Scan again and try and attempt removal in safe mode.
In general, Windows does not allow the deletion of files when they are in use. However, Safe Mode will only load a minimum amount of drivers and services to run Windows, giving removal a better chance. Scan again and attempt to delete while your computer is in safe mode.
To access Safe Mode, reboot then repeatedly press the F8 key at the first screen. The screen will look strange, but don't panic. This is normal in Safe Mode.
When finished removing that pest, reboot again to return to normal mode.
Go to www.trend.com . Once there look for housecall and scan your puter. It will clean the trojan for you and if it can't it will tell you where it is, so you can take it out yourself. Make sure when done to empty your recycle bin.
You must install Macfee anti virus ....or the avast 5 anti virus to remove this trojan.it must work
Try Avast antivirus?
try AVG antivirus/Avast or spybot search & destroy....
it helps u alot...
u can download it at
http://www.download.com/